Sofetts Cotton Balls

SHIPPING & RETURNS
We deliver all around the world. The Cost of shipping is calculated during final Checkout. The Item cost may vary depending on the weight of the item, shipments, and location of delivery.
Delivery estimate
LOCATION Arrival Day
Lagos 1-2 Working Days
Other parts of Nigeria 2-4 Working Days
Outside Nigeria 10-15 Working Days

RETURNS
We do not offer refunds or accept returns and/or exchanges except for damaged (at the point of delivery) or lost parcels. We urge you to carefully inspect your package upon delivery to ensure the items are intact. In the unlikely event that the item(s) ordered is damaged, please DO NOT accept the item(s) and contact us within 24 hours by telephone or email.
Where your parcel is lost in transit, you will be notified promptly of this development as soon as we become aware of it. Upon such notification, we will proceed immediately to rectify the issue. If after 5 working days from the date you were notified your parcel still cannot be found, a refund will be paid into your bank account.