I like that they offer multi brand options and the prices are commendable compared to most skincare dealers. It would have been perfect if delivery was faster or at least within the advertised period. The last time I ordered, my order came in after a week and I didn't find a customer care number to contact. Now if I need products urgently, I get from another seller who does 24/48 hours delivery. Orders before 10am are delivered same day. Customers want, convenient, affordable and fast. The website also needs to be Optimised for speed and responsiveness. Sometimes shopping on the site is frustrating. Improvement in these areas will create a good shopping experience.